At AKARIZEN, your privacy is important to us.
We believe that a premium shopping experience should be built not only on exceptional products and service, but also on trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase through the AKARIZEN website.
By using our website, creating an account, or placing an order with us, you acknowledge the practices described in this Privacy Policy.
For any questions regarding your personal information or this Policy, please contact us at:
INFORMATION WE COLLECT
To provide you with a seamless shopping and customer experience, we may collect information that you voluntarily provide to us, including:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Account and login information
- Order and purchase information
- Communications with our customer support team
- Product reviews or other content you choose to submit
Certain information may also be required to process orders, deliver products, provide customer support, and comply with applicable legal requirements.
PAYMENT INFORMATION
When you make a purchase, payment information may be processed through our authorised payment service providers.
AKARIZEN does not intentionally store sensitive payment credentials beyond what is necessary to facilitate and manage transactions through our approved payment and commerce systems.
Payment information is handled in accordance with the security and privacy practices of the relevant payment provider.
INFORMATION COLLECTED AUTOMATICALLY
When you visit the AKARIZEN website, certain information may be collected automatically to help us operate, secure, and improve your experience.
This may include:
- IP address
- Browser and device information
- Operating system
- Pages viewed and interactions with the website
- Referring and exit pages
- Date and time of access
- Approximate location derived from your IP address
- Website usage and performance information
This information helps us understand how our website is used, improve its performance, protect our platform, and provide a more seamless customer experience.
COOKIES & TRACKING TECHNOLOGIES
AKARIZEN may use cookies and similar technologies to ensure that our website functions properly and provides a smooth browsing experience.
Cookies may help us:
- Remember your preferences
- Maintain essential website functionality
- Improve website performance
- Understand how visitors interact with our website
- Enhance security and prevent fraudulent activity
- Analyse and improve our products, services, and customer experience
You may manage or disable certain cookies through your browser settings. Please note that disabling essential cookies may affect certain features or functionality of our website.
HOW WE USE YOUR INFORMATION
We use your information only where necessary to operate and improve the AKARIZEN experience.
This may include using your information to:
- Process and manage your orders
- Deliver products to your chosen address
- Create and manage customer accounts
- Provide customer support
- Communicate important order and delivery updates
- Verify transactions and prevent fraud
- Improve our website, products, and services
- Understand customer preferences and website performance
- Send relevant updates, offers, or marketing communications where permitted
- Respond to your requests and feedback
- Comply with applicable legal and regulatory requirements
Our goal is to use your information responsibly and only in ways that support a secure, efficient, and personalised experience with AKARIZEN.
ORDER & DELIVERY COMMUNICATION
To ensure that you remain informed throughout your shopping experience, we may use the contact details you provide to send important communications relating to your order.
These may include updates regarding:
- Order confirmation
- Payment status
- Order processing
- Dispatch
- Tracking
- Delivery
- Customer support
Depending on the services and communication channels available, these updates may be provided through Email, SMS, WhatsApp, or other authorised communication platforms.
MARKETING COMMUNICATIONS
With your consent or where otherwise permitted by applicable law, we may use your contact information to share news, collections, offers, and updates from AKARIZEN.
You may choose to stop receiving promotional communications at any time by following the unsubscribe instructions included in the relevant communication or by contacting our support team.
Opting out of promotional communications will not affect important service-related messages regarding your orders or account.
HOW WE MAY SHARE YOUR INFORMATION
We do not sell your personal information.
We may share limited information with trusted third-party service providers where necessary to operate our business and provide our services.
These may include:
- Payment service providers
- Courier and logistics partners
- Website and hosting providers
- WooCommerce and authorised e-commerce service providers
- Analytics and performance tools
- Customer communication and support platforms
- Technology and security service providers
We share information only where reasonably necessary for the relevant service, business operation, security requirement, or legal obligation.
We may also disclose information where required by applicable law, legal process, government authority, or where necessary to protect the rights, security, property, customers, or operations of AKARIZEN.
THIRD-PARTY SERVICES & LINKS
Our website may use or link to third-party services and platforms.
These third parties operate according to their own privacy policies and practices. AKARIZEN does not control the privacy practices of external websites or services.
We encourage you to review the privacy policies of any third-party service before providing personal information directly to them.
HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only for as long as reasonably necessary to:
- Provide our products and services
- Process and manage orders
- Maintain customer accounts
- Resolve disputes or support requests
- Prevent fraud and maintain security
- Comply with legal, tax, accounting, or regulatory obligations
When information is no longer required for these purposes, we may securely delete or anonymise it in accordance with applicable requirements.
SECURITY
Protecting your information is an important part of how we operate.
We use reasonable technical, administrative, and organisational measures designed to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
While we continuously work to maintain appropriate safeguards, we encourage customers to protect their account credentials and avoid sharing passwords or sensitive information through unsecured channels.
YOUR PRIVACY RIGHTS
Depending on applicable law and your location, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Withdraw consent where processing is based on consent
- Object to certain forms of processing
- Request additional information regarding how your personal data is handled
To make a privacy-related request, please contact us at:
We may request reasonable information to verify your identity before processing certain requests.
ACCOUNT & DATA DELETION
If you wish to request the deletion of your AKARIZEN account or eligible personal information associated with it, please contact us at:
We will review your request and process it in accordance with applicable legal, operational, and regulatory requirements.
Certain information may need to be retained where required by law or where necessary to resolve disputes, prevent fraud, enforce agreements, or meet other legitimate obligations.
CHILDREN’S PRIVACY
Our website and services are not intended to knowingly collect personal information from individuals who are not legally permitted to provide such information under applicable law.
If you believe that personal information has been provided to us improperly, please contact us so that we can review the matter.
CHANGES TO THIS PRIVACY POLICY
As AKARIZEN evolves, our website, services, and privacy practices may also change.
We may update this Privacy Policy from time to time to reflect changes in our operations, technology, legal requirements, or customer services.
Any updated version will be published on this page.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle your information.
CONTACT US
For questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:
Email: support@akarizen.com
At AKARIZEN, privacy is part of the trust behind every order.
We are committed to handling your information responsibly, protecting it with appropriate care, and being transparent about how it supports your experience with us.